CONTEMPORARY MENSWEAR COLLECTION DESIGNED IN LOS ANGELES, CALIFORNIA

ESTABLISHED IN 2007

SHIPPING

All orders placed on CivilSocietyClothing.com are processed Monday-Friday 9:00AM to 5:00PM PST (excluding major holidays) and are shipped within 1-3 business days from when the order was placed, pending payment authorization and verification. All orders placed during the weekend will be processed, packed, and shipped during the next business day. 



CivilSocietyClothing.com ships to all 50 states via USPS and UPS. USPS Priority Mail service both take approximately 1-4 business days for your package to be delivered. To reference exact transit time, please visit USPS.com. UPS Ground shipping service may be used for orders of 3 lbs or more. UPS Ground shipping service take approximately 1-5 business for your package to be delivered. to reference exact transit time, please visit UPS.com.

CivilSocietyClothing.com will not be responsible for incorrect shipping information. Therefore, we kindly ask that all customers double check their shipping information and claim their package with USPS, UPS, or DHL.


Shipping to all U.S. cities and states:

FREE SHIPPING for all orders to anywhere in the United States unless otherwise stated.

Expedited USPS and UPS Calculated Rates can be seen during checkout for all orders in the United States.

USPS Priority Mail:

USPS First Class and Priority Mail service both take approximately 1-4 business days for your package to be delivered. To reference exact transit time, please visit USPS.com.

UPS Ground:

UPS Ground shipping service may be used for orders of 3 lbs or more. UPS Ground shipping service take approximately 1-5 business for your package to be delivered. to reference exact transit time, please visit UPS.com.

Shipping to Canada

Standard shipping rates calculated by DHL Express, USPS, or UPS to Canada from Los Angeles.

**Please note that orders that ship to all other international countries may be subject to customs charges even AFTER customers have paid for shipping. We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties charges once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This applies only to International and Canadian orders:

USPS:

Priority Mail
Priority Mail Express
Priority Mail Express International
Priority Mail International

UPS:

UPS 2nd Day Air A.M.® (commercial addresses only)
UPS 2nd Day Air®
UPS 3 Day Select®
UPS Next Day Air Saver®
UPS Next Day Air®
UPS Next Day Air® Early
UPS Worldwide Expedited®
UPS Worldwide Express Plus®
UPS Worldwide Express®
UPS Worldwide Saver®
UPS® Ground
UPS® Standard

DHL:

DHL Express


Other International Shipping

Standard shipping rates calculated by DHL Express, USPS, or UPS to all other countries from Los Angeles.

**Please note that orders that ship to all other international countries may be subject to customs charges even AFTER customers have paid for shipping. We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties charges once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This applies only to International and Canadian orders:

USPS:

Priority Mail
Priority Mail Express
Priority Mail Express International
Priority Mail International

UPS:

UPS 2nd Day Air A.M.® (commercial addresses only)
UPS 2nd Day Air®
UPS 3 Day Select®
UPS Next Day Air Saver®
UPS Next Day Air®
UPS Next Day Air® Early
UPS Worldwide Expedited®
UPS Worldwide Express Plus®
UPS Worldwide Express®
UPS Worldwide Saver®
UPS® Ground
UPS® Standard

DHL:

DHL Express


DISCLAIMER

CivilSocietyClothing.com is not responsible for lost or stolen items. CivilSocietyClothing.com is not responsible for any item with a tracking status of DELIVERED. CivilSocietyClothing.com will not be responsible for incorrect shipping information. Therefore, we kindly ask that all customers double check their shipping information and claim their package with USPS, UPS, or DHL. Once we have shipped your items and have given you a tracking number, the customer will be responsible for contacting USPS or any other courier/delivery service to solve an issue. If you have an issue or have any complaints, please contact support for the courier/delivery service company used.

Shipping costs will not be refunded if a customer requests a refund after the package/order has a tracking status of Returned to Sender due to a package being Refused, a Redelivery that was scheduled and could not be completed, or if there was any problem with the shipping address or incorrect shipping information provided by the customer (No Such Address, No Such Number, Insufficient Address, etc.). CivilSocietyClothing.com will not be responsible for incorrect shipping information. Therefore, we kindly ask that all customers double check their shipping information and claim their package with USPS, UPS, or DHL.

If your tracking status is DELIVERED, but you have not received your item please contact the courier/delivery service used and file a complaint.

USPS:

Click here to contact USPS

OR Call: 1-800-ASK-USPS® (1-800-275-8777)

UPS:

Click here to contact UPS

OR Call: 1-800-742-5877 (1-800-PICK-UPS®)

DHL:

Click here to contact DHL

CUSTOMER SUPPORT for CivilSocietyClothing.com

If you have placed an order and need customer support, please do so by contacting us through our Contact Us page. Please refrain from contacting us about your order through social media, as social media outlets such as Instagram direct messaging can sometimes be unreliable as staff will not be able to check each message that comes through in a timely manner. We kindly ask for your understanding as we receive many Instagram direct messages per day and not all messages may be able to get through or be attended to. If you would like to contact us about your order, we kindly ask that you contact our customer support via email within our Contact Us page.